What Others Say
About UpSell Training

Here's a sample of the filing cabinet full of compliments. In their words. Unlike most movie blurbs you see, we didn't add any exclamation points. Didn't have to.

We’ve asked her to work with newbies and 10-year sales vets in the same group and it’s a amazing that they all come away saying they’ve learned or re-learned an enormous amount—and they say it with big exclamation points!
—Harold Cook, Corporate Trainer, Driftwood Hospitalty

Like to see a couple pictures from a Driftwood Hospitality seminar?

Thank you for your energetic class... and for allowing me to be WOWED.
— Kimberly Cason, Radisson Hotel, Miami

Maryellen’s level of knowledge, passion and professionalism make her inspiring and fun. The skill set makes her credible and meaningful from a tactical and emotional perspective.
— Christine Lawson, Vice President Sales, Kimpton Group

You're very talented at what you do.
— Erik J. Miller, Front Office Manager, Astor Crowne Plaza, New Orleans

Maryellen Ferring would be a huge asset assisting your staff with selling and “building relationships.”  I can tell you the feedback she received from people attending her Upsell selling class I attended was fantastic, especially since it was coming mainly from very experienced DOS [Directors of Sales].  She really does have a way of teaching so it sticks and waking up sales people to their potential.  
— Marie A. Vanatta, Director of Sales, Fiesta Inn Resort, Tempe, Arizona

Thank you very much! The [secret] shops are helping us fine-tune our game. Lord knows the game isn't getting any easier so we need the tool.
— Jim Donovan, CHSP, Director of Sales and Marketing, Radisson WorldGate Resort, Orlando, Florida

Maryellen has been a great resource for the Innovation Groups and its members. We've gotten wonderful results.
— Pamela Muse, Innovation Groups Regional Director, West, Alliance for Innovation

Maryellen  is a high-impact trainer, whose enthusiasm, energy, and ability to design and deliver training specifically relevant to the public sector shows in the high marks she receives on participant evaluations.
—Ann Crossey, Director of Human Resources, City of Colorado Springs, Colorado

I picked up some good ideas that I'm going to pass on to my crew and fellow employees. You did a terrific job.
— Larry Munoz, Grounds Maintenance Supervisor, City of Yuma, Arizona

Excellent trainer and fantastic fun. Maryellen brings the training alive through her own personal experiences.
— Amanda Duckworth, Revenue Manager, Novotel Bristol Center, Bristol, England

Maryellen was fantastic!
— Randy Hart, Sales Manager, Courtyard and Residence Inn by Marriott, Mississauga, Ontario, Canada

The shopping calls are going well... we're getting a lot out of it!
— Cathy Ruhling, Director of Sales, Crowne Plaza, Cleveland

Thanks for doing an awesome job. You are truly the best trainer I've ever experienced.
— Sherry Slowikowski, Area Sales Director, Driftwood Hospitality

Thank you for providing such amazing training for us! Helpful, fun, and informative.
— Sunny Golden, Director of Catering, Hallmark Resort Newport

Maryellen has a way of drawing out everyone in the group — engaging, challenging, and making them grow. You don't hide in an UpSell Training seminar!
— Wendy Heineke, VP Operations, Ocean Park Hotels

Here's Maryellen's background

See for yourself. A short story in one part on video

Here is her contact information

Maryellen nearly always nails all "fives" on a five-scale in post-seminar participant evaluations.